Renew your Books, Audiobooks, CDs and DVDs by logging in to Your Account using your library card number and PIN and clicking on "My loans".
You can renew your eAudiobooks by logging in to our eAudiobook website.
Due to licensing restrictions it is not possible to renew eBooks. However, once the loan period of your eBook has expired you can download it again as long as it isn't reserved by another customer.
The quickest way to do anything concerning your PIN is to click the relevant link in the Manage your PIN box at the top left of this page.
This is not an automatic request system and we aim to respond to you by email within two working days.
For security reasons, we are unable to do anything to do with your PIN over the telephone.
Follow the My Reservations link in the Your Account or Navigation box. You can see each item you have reserved and the status of that item.
This is where you can put items that you may wish to reserve in the future.
You can view the last 100 items that you have had out on loan. Please note that some items that you have had may not be on your loans history. This happens when we have had to delete the item from our system.
We would like you to interact with us and add a review and or a rating to items you have had on loan.
View your personal details and make sure all your contact information is up to date.
View messages we have sent you.