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Make a Purchase Suggestion Make a Purchase Suggestion

Make a purchase suggestion

We offer a service where we consider purchasing items that you cannot find on our library catalogue. Log In to your account first and then complete the simple online form

Help
Renew your books and other items online Renew your books and other items online

Renew your Books, Audiobooks, CDs and DVDs by logging in to Your Account using your library card number and PIN and clicking on "My loans".

You can renew your eAudiobooks by logging in to our eAudiobook website.

Due to licensing restrictions it is not possible to renew eBooks. However, once the loan period of your eBook has expired you can download it again as long as it isn't reserved by another customer.

Request, Forgotten or want to change your PIN? Request, Forgotten or want to change your PIN?

The quickest way to do anything concerning your PIN is to click the relevant link in the Manage your PIN box at the top left of this page.

This is not an automatic request system and we aim to respond to you by email within two working days.

Alternatively, PIN numbers can be issued or changed in person at any East Riding of Yorkshire library or via email to the email address registered on your account.

For security reasons, we are unable to do anything to do with your PIN over the telephone.

How can I see what reservations I have made? How can I see what reservations I have made?

Follow the My Reservations link in the Your Account or Navigation box. You can see each item you have reserved and the status of that item.

What is My Wishlist? What is My Wishlist?

This is where you can put items that you may wish to reserve in the future. 

What is My Loans History? What is My Loans History?

You can view the last 100 items that you have had out on loan. Please note that some items that you have had may not be on your loans history. This happens when we have had to delete the item from our system.

What are My Reviews and Ratings? What are My Reviews and Ratings?

We would like you to interact with us and add a review and or a rating to items you have had on loan.
 

What are My Charges? What are My Charges?

If applicable you may have incurred a Library Fine for overdue items. View your account status and any recent payments you have made.
Fees and Charges

What is My Profile? What is My Profile?

View your personal details and make sure all your contact information is up to date.

What are My Messages? What are My Messages?

View messages we have sent you. 

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