Reset Your PinSTEP 1/4
Please enter the following information to begin the process of resetting your PIN.
If you don't have your library card number or have trouble resetting your pin code, you can always visit the helpdesk at your local library and get help.
- Please log in with your Arena username to view your saved searches
Please first ensure you have entered your library card number correctly. This is always on the back of your library card below the barcode and is always only 10 digits long. Then click Submit.
If you still see the message 'There seems to be a problem retrieving your details' please contact us and we will get the problem sorted out as quickly as possible.
This is not an automatic service and we aim to reply to you within 3 working days.