Reset Your Pin
STEP 1/4Please enter the following information to begin the process of resetting your PIN.
If you don't have your library card number or have trouble resetting your PIN, send us an email through our online contact form by pasting this address into your browser: https://east-riding-self.achieveservice.com/service/Website_Enquiry
You will shortly receive an email with further instructions on how to reset your pin code. The email was sent to '${emailSentVal}'
Important message for customers if your email address ends with .karoo.co.uk If your email address ends with .karoo.co.uk you will not receive the email with the instructions to reset your PIN. This is being investigated with our email provider, our IT department and KCOM as a matter of urgency.
We thank you for your patience.
If you don't receive your reset PIN email, send us an email through our online contact form. (Opens in a new window).
My saved catalogue searches
- Please log in with your Arena username to view your saved searches
Your Account
Log into your account using your Library card number and PIN. To view your loans, reservations, renew your items and much more
