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Reset Your Pin

STEP 1/4

Please enter the following information to begin the process of resetting your PIN.

Send new PIN code via

If you don't have your library card number or have trouble resetting your PIN, send us an email through our online contact form by pasting this address into your browser: https://east-riding-self.achieveservice.com/service/Website_Enquiry

You will shortly receive an email with further instructions on how to reset your pin code. The email was sent to '${emailSentVal}'
Important message if your email address ends with .karoo.co.uk Important message if your email address ends with .karoo.co.uk

If your email address ends with .karoo.co.uk you may not receive the email with the instructions to reset your PIN. This is due to a security / software issue with KCOM and a fix is being pursued.
We thank you for your patience.

If you don't receive your reset PIN email, send us an email through our online contact form. (Opens in a new window).

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